Policy delay
...It is alleged that the practice was negligent in taking over 50 days to complete the insurance form, thus resulting in the policy not being issued and paying out on Mr B’s death...
Wrong tooth
...An hour later the patient returns to the surgery and complains to the receptionist that he is now convinced the wrong tooth has been extracted...
Abusive patient
...Dr T tries to explain his view on the necessity to carry out root treatment before refitting the post – but the discussion grows fraught...
Failed extraction
...Mr C is again very nervous and Dr Y reassures him that the area around the tooth will be well numbed and he has only to raise his hand to halt the procedure...
Crown claim
...Mr K returns to the surgery concerned over how much the gum has receded...
Root canal likely
...Ms B insists on a composite filling but moisture control is difficult and she keeps closing her mouth...
Unwanted chemistry
...the patient says that he had detected some “chemistry” between them during the examination and he has seen her again waiting at a bus stop but was too nervous to make an approach...
No prophylactic antibiotics
...Mr D claims that the dentist's failure to prescribe an antibiotic after his extraction led to "serious complications" resulting in his prolonged recovery and loss of earnings...
Two teeth too many
...A letter of claim is received alleging clinical negligence for failing to diagnose the presence of the supernumeraries so they could be removed allowing normal eruption of the adult incisors...
A high smile
...It is alleged that the dentist failed to inform the patient of the benefit-versus-risk of the crown lengthening procedure and the later gingivectomy...